If you need to report a taxi or rideshare driver (Uber, Lyft, etc.) for reckless driving, misconduct, or other violations, here’s how you can do it:
1. Report to the Rideshare or Taxi Company
Each service has its own process for complaints:
Uber
- In the App: Go to the trip history, select the ride, and choose “Help” > “Report a safety issue.”
- Website: Uber Help
- Phone (Critical Safety Issues Only): 800-353-8237
Lyft
- In the App: Select the ride from your history and go to “Help.”
- Website: Lyft Help
- Email: support@lyft.com
- Emergency Hotline: 844-313-3667
DoorDash, Uber Eats, Instacart, etc.
Follow the reporting steps in their apps under “Help” or “Safety.”
Taxi Services
- Local Taxi Company: Contact the dispatcher or customer service number.
- City Taxi Authority: Many cities have a regulatory agency that oversees taxi drivers.
2. Report to Local Authorities (DMV or City Transport)
For unsafe driving, accidents, or legal violations, you can report drivers to:
- Local Department of Motor Vehicles (DMV)
- City Taxi and Limousine Commission (TLC) (in cities like NYC)
- Local Law Enforcement (for immediate dangers)
For example:
- New York City (Taxis & Rideshares): NYC Taxi & Limousine Commission
- California (DMV Unsafe Driving Reports): California DMV
3. Report to the Insurance Company
If an accident occurred, provide dashcam footage to your insurance provider and request an investigation. Report to Insurance Companies