Report Taxi or Ride Share Drivers

If you need to report a taxi or rideshare driver (Uber, Lyft, etc.) for reckless driving, misconduct, or other violations, here’s how you can do it:


1. Report to the Rideshare or Taxi Company

Each service has its own process for complaints:

Uber

  • In the App: Go to the trip history, select the ride, and choose “Help” > “Report a safety issue.”
  • Website: Uber Help
  • Phone (Critical Safety Issues Only): 800-353-8237

Lyft

  • In the App: Select the ride from your history and go to “Help.”
  • Website: Lyft Help
  • Email: support@lyft.com
  • Emergency Hotline: 844-313-3667

DoorDash, Uber Eats, Instacart, etc.

Follow the reporting steps in their apps under “Help” or “Safety.”

Taxi Services

  • Local Taxi Company: Contact the dispatcher or customer service number.
  • City Taxi Authority: Many cities have a regulatory agency that oversees taxi drivers.

2. Report to Local Authorities (DMV or City Transport)

For unsafe driving, accidents, or legal violations, you can report drivers to:

  • Local Department of Motor Vehicles (DMV)
  • City Taxi and Limousine Commission (TLC) (in cities like NYC)
  • Local Law Enforcement (for immediate dangers)

For example:


3. Report to the Insurance Company

If an accident occurred, provide dashcam footage to your insurance provider and request an investigation. Report to Insurance Companies