If you need to report a driver insured by American Family Insurance, follow these steps:
1. Reporting an Accident or Claim
If you were involved in an accident with an American Family-insured driver, you can file a claim by:
- Calling American Family Claims: 1-800-MYAMFAM (1-800-692-6326) (available 24/7)
- Filing online at American Family’s Claims Center
- Using the American Family Mobile App
2. Reporting Unsafe Driving or Fraud
If you want to report a reckless driver, fraud, or misconduct involving an American Family policyholder:
- American Family Customer Service: 1-800-692-6326
- Report insurance fraud at the National Insurance Crime Bureau (NICB) or call 1-800-TEL-NICB (1-800-835-6422)