If you need to report a driver insured by USAA Insurance, follow these steps:
1. Reporting an Accident or Claim
If you were involved in an accident with a USAA-insured driver, you can file a claim by:
- Calling USAA Claims: 1-800-531-8722 (available 24/7)
- Filing online at USAA’s Claims Center
- Using the USAA Mobile App
2. Reporting Unsafe Driving or Fraud
If you want to report a reckless driver, fraud, or misconduct involving a USAA policyholder:
- USAA Customer Service: 1-800-531-8722
- Report insurance fraud at the National Insurance Crime Bureau (NICB) or call 1-800-TEL-NICB (1-800-835-6422)